Stap 4: U bevindt zich nu op de pagina “Meine wiederkehrenden Zahlungen”. Als u "Terug" selecteert, wordt u teruggebracht naar uw Meine konto pagina”. Door "Zahlungsmethode Aktualisieren" te selecteren, kunt u uw nieuwe betalingsinformatie toevoegen.

Stap 5: Nadat u uw betaling hebt bijgewerkt, moet u doorgaan met het invoeren van de nieuwe betalingsgegevens. Nadat dit is ingevoerd, controleert u of alles correct is en kunt u vervolgens de optie “Update” selecteren. *Weet dat de betaalpagina u op de hoogte zal stellen als de nieuwe methode geaccepteerd of afgewezen wordt.

Thank you for your inquiry. We currently accept payment online via credit card, including Mastercard, Visa, and Discover. Once you proceed to checkout, you may see other options in the dropdown menu where you enter your payment details.

We appreciate your continued business and choosing us to help host and improve your Domain, Business Email and/or Website! As it is important your payment option is kept up-to-date within your account, below we will walk you through step by step on how to update your payment on file. 

Step 1: Login to your Account on our Website.

Step 2: Go to the Drop Down menu at the top right-hand corner of the Website, this should appear once you’ve logged in and shown as “My Account & Projects (#)”. From this Drop Down menu please select “My Account Info”.

Step 3: Scroll down to the section that reads “Recurring Payments” and select “View Recurring Payments”.

Step 4: You are now on your “My Recurring Payments” page. If you select “Back” you will be taken back to your My Account Page.  Selecting “Update Payment Method” allows you to add your new payment information. 

Step 5: Once you have selected to Update your payment you will need to proceed with entering the new payment details. After this has been entered please double check all is correct and you can then select Update. *Note the payment page will notify you if the new method was Accepted or Declined. 

As soon as you have entered the new payment details and this has been accepted as a valid form of payment, please allow until the next date your subscription is due for the credit card to update on file. And of course, if you have any questions or concerns please do not hesitate to contact our customer service!

Our company is located in the United States so there is no VAT associated with your order. Additionally, you were not charged tax. Since we are US company we do not have a VAT number, nor have we charged any VAT. For this reason, there is no VAT number on our invoices and we cannot legally add a VAT number to your invoice. The order confirmation we have provided is all that we can provide for your 
records.

Please let us know if you have questions and thank you for your understanding.

As required by law, our company is registered to collect and remit sales tax in all US jurisdictions that administer a sales tax.

First, you must ensure that you have added and updated form of payment in order to reactivate your subscription. Please follow the steps to update your payment

Step 1: Log into your account with us.

Step 2: Locate "My Accounts & Projects" in the top right-hand corner. From this drop-down menu, you will select  "My Account Info".

Step 3: Scroll down to the bottom and select "Recurring Payments". Here you will enter the new card information and update the form of payment. 

Step 4: After the card is added, you can now reactivate your account simply by accessing your Manage domain page. In the top right-hand corner where you see "My Accounts & Projects", please select "My Websites" to the left.

Step 5: Locate the domain or subscription you wish to reactivate and select "Reactivate" underneath it.

You will now proceed in selecting the subscriptions you wish to reactivate.