payment

Is sales tax being charged on my invoice?

As required by law, our company is registered to collect and remit sales tax in all US jurisdictions that administer a sales tax.

How do I reactivate my account?

First, you must ensure that you have added and updated form of payment in order to reactivate your subscription. Please follow the steps to update your payment

Step 1: Log into your account with us.

Step 2: Locate "My Accounts & Projects" in the top right-hand corner. From this drop-down menu, you will select  "My Account Info".

Step 3: Scroll down to the bottom and select "Recurring Payments". Here you will enter the new card information and update the form of payment. 

Step 4: After the card is added, you can now reactivate your account simply by accessing your Manage domain page. In the top right-hand corner where you see "My Accounts & Projects", please select "My Websites" to the left.

Step 5: Locate the domain or subscription you wish to reactivate and select "Reactivate" underneath it.

You will now proceed in selecting the subscriptions you wish to reactivate. 

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