We're doing everything we can to be able to continue to support your businesses.

Learn more about our response to COVID-19 here.

close

We're doing everything we can to be able to continue to support your businesses.

Learn more about our response to COVID-19 here.

close

Google Apps for Work

How do I setup my email?
keyboard_arrow_right

Google Business Email Option:

 

Thank you for choosing us as your business email service provider. A branded email shows the world your company is professional and ready for business. To set up and sign into your Google Business Email service, please follow the steps below.

 

1. Go to the inbox of the email used to register your {brand} account. This is the email address that you use to log into our site. You should have received an email with the subject “Google Account Information”. This email is sent automatically to you after your purchase is completed. Please click on the link within the email and take note of the temporary password provided. This link will take you to a page that guides you through the necessary steps to begin setting up your Google Business Email. When prompted, enter the email address you are registering with Google Business Email, e.g. info@your domain.com and the temporary password provided in the “Google Account Information” email that you received.

 

2. If you already have a Gmail account (personal or otherwise), you will then be taken to a “Choose Account” page with your accounts listed. Please click on the “Add Account” link on the bottom and enter the email address you are registering e.g. info@yourdomain.com and the temporary password provided into the spaces provided.

 

If you do not see a “Google Account Information” email in your inbox, please be sure to check your spam or junk email folders. If you still cannot locate the email, contact our customer service team using our Support Form

How do I setup my G-Suite service when my Domain is hosted with another provider?
keyboard_arrow_right
Thank you for choosing us to host your G-Suite Services! Immediately following your purchase you will be prompted to “Get Started” setting up your account. This prompt includes your temporary password for your G-Suite services.
 
However, you can choose to receive the instructions by email. If you selected this option, please look for the setup email titled“Access Your Google Business Email (Setup Details Inside)”. *Please be sure to check your spam or junk email folder. G-Suite services initial setup requires verification through your Admin Console in order to first access your Business Email.
 
When you click on the  “Access your email here: Email” option/link in the setup email received, you can proceed to Step 3, otherwise, when logged into your account on our website you can follow the below. Please note if you are unable to locate the email please contact customer service to provide you with a temporary password.
 
If you have selected one of our website bundles including G-Suite and have purchased a domain from another provider you will follow the steps below. First contact your domain host to direct your domain  MX records to Google:
 
Blank or @    3600    MX  1  ASPMX.L.GOOGLE.COM.
Blank or @    3600    MX  5   ALT1.ASPMX.L.GOOGLE.COM.
Blank or @    3600    MX  5 ALT2.ASPMX.L.GOOGLE.COM.
Blank or @    3600    MX  10 ALT3.ASPMX.L.GOOGLE.COM.
 
Step 1: Select “My Websites (#)” at the top of your page. When you have more than one subscription you will be provided a drop-down menu to choose the correct domain.
 
Step 2: Scroll towards the bottom portion of the website page. You will see the Google Apps for Work section. Click Get Started to begin.
 
Step 3: You will be taken to log in to your account using the email chosen on the final checkout page. This is the @yourdomainname. Click Next to proceed in entering the temporary password provided.
 
Step 4: You will be directed to G-Suite Terms of Use for the Admin Console. After you review these you will click “Accept”. Now you will create a new and secure password to your email address.
 
Step 5: You will then proceed in accepting the Reseller Terms of Service. You must accept this in order to continue. The next screen takes a few moments to generate your Google account. Once this has completed you will see the option to  “Access my Email”.
 
Step 6: You are now on your Admin Console page. This is where you will need to complete the verification of your domain name. You will see the option to Verify your domain name (as shown below). Please select “Verify Domain” to begin.
 
Step 7: Select “No” and then select “Other” from the drop-down menu select. Once you have selected this option you can now click “Begin Verification”.
 
Step 8: Select “Add a TXT record”. You are then provided with a TXT record similar to the one shown here.
 
You will then need to copy and paste the entire TXT record and have your domain host add this to your DNS records. You must add this Google Verification TXT record to your DNS records to complete the verification process. We do suggest waiting at least 2-3 hours for the domain to update before verifying.
 
Step 9: After the DNS records have been updated, and you are ready to verify, you will go to admin.google.com to complete the verification process. You will complete Steps 8-10. When you get to Step 10 you will select “Verify”.
 
Step 10: You will be directed to the Admin console to complete the verification process for your domain. Please click “Continue”.
 
In some cases, you may need to refresh your browser’s page to update and proceed with completing the process.
 
Step 11: The Continue button will bring you through a few steps to verify your domain. Select “Next” each time until you receive the “Close Setup” option. The domain is now verified successfully.
 
Step 12: You may proceed back to your account with us and select “My Websites”. You will see the Google option appears in your account for access now.
 
Step 13: To access your @yourdomainname email address, you will select “Gmail for Business”.
*Should you have any trouble accessing your Mail or Admin services you can visit: mail.google.com or admin.google.com for direct access.
 
You should now be directed to the Google Email inbox for @yourdomainname where you can begin sending and receiving emails!
 
How do I setup my G-Suite service when the Domain is hosted with you?
keyboard_arrow_right

Thank you for choosing us to host your G-Suite Services! Immediately following your purchase you will be prompted to “Get Started” setting up your account. This prompt includes your temporary password for your G-Suite services.

However, you can choose to receive the instructions by email. If you selected this option, please look for the setup email titled “Access Your Google Business Email (Setup Details Inside)”. *Please be sure to check your spam or junk email folder. G-Suite services initial setup requires verification through your Admin Console in order to first access your Business Email.
 
When you click on the  “Access your email here: Email” option/link in the setup email received, you can proceed to Step 3, otherwise, when logged into your account on our website you can follow the below. Please note if you are unable to locate the email please contact customer service to provide you with a temporary password.
 
Step 1: Select “My Websites (#)” at the top of your page. When you have more than one subscription you will be provided a drop-down menu to choose the correct domain.
 
Step 2: Scroll towards the bottom portion of the website page. You will see the Google Apps for Work section. Click Get Started to begin.
 
Step 3: You will be taken to log in to your account using the email chosen on the final checkout page. This is the @yourdomainname. Click Next to proceed in entering the temporary password provided.
 
Step 4: You will be directed to G-Suite Terms of Use for the Admin Console. After you review these you will click “Accept”.
 
Step 5: Now you will create a new and secure password to your email address. This process may take a few moments to load, should you get stuck we do suggest trying to refresh your browser or clear/cache cookies.
 
Step 6: You are then prompted to accept the Reseller Terms of Service. You must accept this in order to continue.
 
Step 7: The next screen takes a few moments to generate your Google account. Once this has completed you will see the option to  “Access my Email”.
 
Step 8: You are now on your Admin Console page. This is where you will need to complete the verification of your domain name. You will see the option to Start Setup (as shown below). Please select “Start Setup” to begin.
 
Step 9: This button will bring you through a few of steps to verify. Select “Next” each time until you receive the “Close Setup” option. The domain will now be verified successfully.
 
Step 10: You may proceed back to your account with us and select “My Websites”. You will see the Google option appears on your account now.
 
Step 11: To access your @yourdomainname email address, you will select “Gmail for Business”.

Should you have any trouble accessing your Mail or Admin services you can visit: mail.google.com or admin.google.com for direct access.
 
You should now be directed to the Google Email inbox for @yourdomainname where you can begin sending and receiving emails!
Google Email - 3rd Party Connections
keyboard_arrow_right

Are you having trouble setting up your Google Business Email on your mobile device or with another email client? We have included instructions below on how to connect the Business Email to a few third-party clients below. 

 

iPhone or other iOS devices:

Follow the steps below to set up Google Business Email on your iPhone:

Step 1: Open up the “Settings” app on your iOS device, and go to the "Mail, Contacts, Calendars" section (sometimes named just “Mail”). 

Step 2: Select "Add Account".

Step 3: From there, choose “Microsoft Exchange” as the type of account (do not choose “Google”).

Step 4: Type in your Google Business Email address under “Mail”. Then, re-enter your Google Business Email address under “Username” (including the @yourdomainname). 

Step 5: Enter your password and give this email account any description that you like, such as "Business Email".

Step 6: Press the “Next” button at the top of the screen. At this point, you may see a message appear saying “Unable to Verify Certificate”—if this appears, just hit “cancel”. Type m.google.com in the "Server" box that appears at the top of the screen. 

Step 7: Then tap “Next”. Your email is now connected to your iOS device successfully!



Apple Mail: 

In order to proceed with setting your email up to Apple, you will need to complete 2 sets of steps. 

First, enable IMAP in your email account via these steps:
Sign in to Gmail.
Click the gear icon in the upper right-hand corner and select “Gmail settings”
Click “Forwarding”, then “POP/IMAP”
Select “Enable IMAP”.
Configure your IMAP client and click Save Changes.

Once you have enabled IMAP in Google email you will then proceed to Apple Mail and follow the steps below.


Step 1: When the Mail app is open, Select Mail > Preferences

Step 2: Go to Accounts tab

Step 3: Click "+" symbol to add a new account. Type your full name, email address, and password

Step 4: Click Continue

Step 5: Fill in all necessary fields to include the following information:

*Incoming Mail Server*
Account Type: IMAP
Description: (You can type a description for your mail)
Incoming Mail Server: imap.gmail.com
Username: info@yourdomainname
Password: your domain email password
Click Continue

*Outgoing Mail Server*
Description: You can type a description for your mail
Outgoing Mail Server: smtp.gmail.com
Username: info@yourdomainname
Password: your domain email password
Click Continue


Step 6: Check the Account Summary and then click Create

Step 7: You will now have access to your Business Email in your Apple mail. Your email is now connected successfully!